Outpatient clinics


Austin Health palliative care clinic
Melbourne Health and Peter MacCallum Cancer Centre
Northern Health
St Vincent’s Hospital Melbourne Fitzroy Campus outpatient clinics
Western Health and Mercy Palliative Care Symptom Management and Referral Teams (SMART) clinics


Outpatient clinics of public hospitals involve people attending an appointment at the hospital to see a medical specialist and/or other professionals from a specialist medical care team.

Specialist palliative care clinics are run by hospital palliative care consultancy teams, sometimes in collaboration with community palliative care services.

In addition, staff from palliative care consultancy teams are often involved in other clinics where palliative care issues need to be considered.


Austin Health palliative care clinic

The Austin Health palliative care clinic is for people known to Austin Health. People need to be well enough to attend clinic without causing any distress to themselves or their carers. The focus of the clinic is specialist medical treatment advice. The clinic is not multidisciplinary.

The clinic is currently held on Thursday afternoons. To discuss possible referrals, contact the Registrar of the Austin Palliative Care Consult Service on 9496 5000 (Austin Switchboard) and ask for pager 1739 during business hours.


Melbourne Health (Royal Melbourne Hospital) and Peter Mac*

Palliative care services of Royal Melbourne Hospital/Melbourne Health and Peter Mac operate together as a shared service – the Parkville Integrated Palliative Care Service – of the Victorian Comprehensive Cancer Centre (VCCC).

In addition to involvement in various clinics at the Royal Melbourne (e.g. Nephrology Supportive Care Clinic – advanced kidney diseases and Palliative Advanced Lung Clinic – respiratory, non-cancer) there are two specialist palliative care clinics at Peter Mac on Monday and Thursday afternoons. In addition, people can be seen at any time by the outpatient team. Many palliative care outpatient appointments are made outside of the formal clinics in order to fit in with a person’s other appointments with their treating teams.

For enquiries contact the Peter Mac Pain and Palliative Care team on 8559 7960 or see Peter Mac’s Pain and Palliative Care referral process summary. The Royal Melbourne Hospital Palliative Care Consulting Service can be contacted on 9342 7820.


Northern Health

Northern Health is not currently running any outpatient clinics with a specific palliative care focus. Northern Health Palliative Care Consult Service staff are available to attend other clinics on request. For enquiries phone Northern Health Palliative Care Consult Service via the Epping hospital switchboard 8405 8000.


St Vincent’s Hospital Melbourne (SVHM) Fitzroy Campus

Specialist palliative care outpatient clinics are held twice weekly in the Cancer Centre at SVHM Fitzroy.

There is also specialist palliative care attendance at three weekly non-malignant clinics: respiratory, renal, and heart failure.

For enquiries contact the SVHM Palliative Care Consult Service on 9231 2827, or via hospital switchboard 9231 2211 and ask for the Palliative Care Clinical Nurse Consultant pager 1335. Referral to a specialist palliative care outpatient clinic is via a medical referral to SVHM cancer centre reception email: or fax 9231 3172.


Western Health and Mercy Palliative Care Symptom Management and Referral Team (SMART) Clinics

The outpatient SMART clinics are a combined initiative of the Western Health Palliative Care Consultancy Service and community palliative care service Mercy Palliative Care.

There are currently three SMART clinics.

The Footscray Hospital SMART clinic (Wednesday mornings) is open to all patients with a non-malignant life limiting illness and is run in parallel to general oncology and lung oncology clinics. Referral fax: 8345 6856.

The two SMART clinics at the Sunshine Hospital Radiotherapy Centre (Monday and Thursday mornings) are for cancer related issues. Referral fax: 8395 9830.

Patients require a medical referral to these clinics. For enquiries phone the Western Health Palliative Care Consultancy Clinical Nurse Consultant on 8345 1964 (Sunshine) and 8345 7068 (Footscray).


*Parkville Integrated Palliative Care Service of the Victorian Comprehensive Cancer Centre (VCCC)

Palliative care services of Melbourne Health and the Peter MacCallum Cancer Centre (Peter Mac) operate together as a shared service – the Parkville Integrated Palliative Care Service – of the Victorian Comprehensive Cancer Centre (VCCC). The services include the 12 bed inpatient unit at the Royal Melbourne Hospital, cancer and non-cancer outpatient clinics, and the inpatient palliative care consultation service that covers the Parkville Precinct (Royal Melbourne Hospital, Royal Women’s Hospital and Peter Mac).